Shipping policy

Holiday season 2024 order deadlines

Make sure your gifts arrive in time to spread the joy before December 25th!

If your order includes items from multiple categories, be sure to follow the deadline for the category with the earliest cut-off date to ensure everything arrives on time.

The best way to guarantee your gifts make it under the tree? Place your orders as early as possible! Don't wait, let's make this holiday season unforgettable!

US Orders

  • Unframed: December 15, 2024
  • Framed: December 12, 2024

EU Orders

  • Unframed: December 16, 2024
  • Framed: December 17, 2024

UK Orders

  • Unframed: December 18, 2024
  • Framed: December 16, 2024

AU Orders

  • Unframed: December 15, 2024
  • Framed: December 12, 2024

CA Orders

  • Unframed: December 15, 2024
  • Framed: December 12, 2024

NZ Orders

  • Unframed: December 15, 2024
  • Framed: December 12, 2024

Rest of the World Orders

  • Unframed: December 10, 2024
  • Framed: December 10, 2024

Please note: The deadlines are recommended deadlines and may be subject to change.

EU + UK

 

Order Delivery Service Cost €/£ Estimated Delivery Time
Art prints Standard FREE 2-5 Business Days
Frame Standard


Heavy

EU 7.50
UK 11.00

EU 14.50
UK 15.00

2-5 Business Days
  • UK orders tax, Due to Brexit import tax can be charged on large orders. These charges will be for the customer.

United States

Order Delivery Service Cost $ Estimated Delivery Time
Art prints Standard FREE 3-5 Business Days
Frame Standard
Heavy
12.50
18.00
4-10 Business Days

Canada

Order Delivery Service Cost $ Estimated Delivery Time
Art prints Standard FREE 3-7 Business Days
Frame Standard
Heavy
19.00
32.00
5-14 Business Days

World

Order Delivery Service Cost  Estimated Delivery Time
Art prints Standard FREE 3-7 Business Days
Frame Standard
Heavy
15.00
25.00
5-14 Business Days
  • in the Holiday Season Nov. & Dec. shipping times may deviate due to high demand on our website & on the carriers. 
  • Easter Holiday the Estimated Delivery Time is extended due to closure of production and shipping carriers

Standard Shipping: Orders placed before 1pm GMT+1 should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

SHIPPING POLICY: 100% of orders are processed within one business day. Orders placed over the weekend are handled on Mondays.


DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for 15 business days for US & EU orders and 21 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less time, we are unable to dispatch a replacement until this period of time has elapsed. Please contact us for assistance and customer support.

WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

CHANGES & CANCELLATION: Cancellation requests are accepted within 2 hours after the order is placed (during business hours). After that, you will have to follow our return policy. Customized orders cannot be returned or refunded. Orders not collected from a local pickup point can be reshipped for a shipping fee. If not collected and a refund is requested, the return fee will be deducted from the total refund amount.