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Shipping policy

Festive season

We would like to inform our customers that due to the Christmas holidays and New Year's celebrations, there will be a delay of approximately 1 week in the delivery of orders. We appreciate your understanding during this festive season and assure you that we are doing our best to ship your orders. For any inquiries or assistance, please contact our support team. We wish you a joyful holiday season.

Important Notice: Christmas Delivery Deadline Has Passed
Deadline 12 December

Thank you for your interest in our products! We want to inform you that the deadline for guaranteed Christmas delivery has now passed. Any orders placed henceforth may not arrive in time for December 25th. We appreciate your understanding and wish you a joyful holiday season. For any inquiries or assistance, please contact our support team.

EU + UK

Order Delivery Service Cost Estimated Delivery Time

Art prints

Standard* 

FREE

2-5 Business Days

Frame 

Standard*

EU 7.50*
UK 12.50* 

2-5 Business Days

 
*Orders with Multiple frames or over weight limit will be charged  EU 14,50 euro shipping & UK 17,00 euro shipping
*UK orders tax, Due to Brexit import tax can be charged on large orders.
These charges will be for the customer.
*in the Holiday Season [Nov. & Dec.] shipping times may deviate due to high demand on our website & on the carriers. 
*Easter Holiday the Estimated Delivery Time is extended due to closure of production and shipping carriers

Standard Shipping: Orders placed before 1pm GMT+1 should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

UNITED STATES

Order Delivery Service Cost Estimated Delivery Time

Art prints

Standard* 

FREE

3-5 Business Days

Frame

Standard* 

11.50
(17,-)

4-8 Business Days

 

Standard Shipping: Orders placed before 1pm PST should be received within 3-6 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

*in the Holiday Season [Nov. & Dec.] shipping times may deviate due to high demand on the carriers. 
*Easter Holiday the Estimated Delivery Time is extended due to closure of production and shipping carriers

The Christmas order deadline dates are recommendations based on normal shipping times with our shipping partners and not a guarantee for delivery before Christmas.


Metrics. For orders from the US we use the US metric system, meaning that centimeters are converted to the equivalent inch sizes.

30x40cm = 12x16 inch
50x70cm = 20x28 inch
50x50cm = 20x20 inch

70x100cm = 28x40 inch

WORLD

Order Delivery Service Cost Estimated Delivery Time

Art prints

Standard 

FREE

3-7 Business Days

Frame

Standard 

15.00

5-14 Business Days

  

SHIPPING POLICY: 100% of orders are processed within one business day. Orders placed over the weekend are handled on Mondays.

DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 15 business days for US & EU orders and 21 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed. please contact us for assistance and customer support.

WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

CHANGES & CANCELATION : Please be advised that cancellations requests  are accepted within 2 hours after order placed (During business hours). After that you will have to follow our Return policy. Same for changes to your order like size, color and design. Please note that customized orders cannot be returned and are not eligible for a refund. Orders that are not collected from a local pickup point can be reshipped for a shipping fee. if not collected and refund is requested the return fee will be deducted from the total refund amount.